Frequently asked questions
How long does shipping take ?
Orders are processed within 1 to 3 business days. Once shipped, standard delivery across India takes approximately 4 to 7 business days. You will receive an email confirmation with tracking details as soon as your package is on its way.
How can I track my order ?
Once your order has been dispatched, you will receive a shipping confirmation email containing your tracking number and courier link. Please allow up to 24ā48 hours for tracking details to update online.
What is your return and refund policy ?
We offer a 7-day return policy for unused items in their original packaging with all tags attached. If your item arrives damaged or defective, contact us immediately with clear photos of the issue, and our team will assist you with a replacement or refund.
What payment methods do you accept ?
We accept all major credit and debit cards, Net Banking, UPI (Google Pay, PhonePe, Paytm), and popular mobile wallets. All transactions are encrypted and processed through secure, industry-standard payment gateways. We also offer Cash on Delivery (COD) on all orders. You only pay for your items in cash or UPI when the courier partner delivers the package directly to your doorstep.
How do I get help if I have an issue with my order ?
You can reach our customer support team directly at trovecartds@gmail.com or through our website contact form. We respond to all inquiries within 24ā48 business hours.
